Links for May 22 2011

• Success is… by Craig Brown on Better Projects

  Quote: Success is how you make people’s experience beat their expectations. You might know this by another popular phrase; Under-promise and over-deliver.

• Getting Beyond Fear by Ellen Galinsky on The Conversation – Harvard Business Review

  Quote: Employers can create initiatives to change the norms around making mistakes. Weisberg believes that companies are going to have to create an environment where making mistakes are seen as an inevitable part of learning and thus succeeding

• Effectiveness of Online Communities on Oh I See (CIO Inverted):

  Quote: CIOs have struggled to moderate expectations and make sense of the noise. Combining these with the relatively clean structured data remains a challenge though multiple service providers and consultants tout the next level of competitive differentiation. These are early days where a lot of investment is a leap of faith or hit in the dark, until the haze lifts and clarity emerges, the worry for the enterprise is not to be left behind in the race to the unknown.

• The One Great Key to Building a Blog Community and Changing Lives by Marcus Sheridan on The Sales Lion

  Quote: It is for this reason that before every article I write on this blog, I ask myself the most important question any blogger can ever make: ‘Who can I help today?’